Security breaches can cause tremendous difficulties for businesses and property managers. Clients, tenants, maintenance crews and management all need efficient and authorized access to the building. To minimize vacancies, provide stellar customer service and protect the building, property managers need the right combination of security, public relations and industry expertise.
Office building security should have procedures, developed in coordination with property managers, to tackle every conceivable situation, from authorized access requiring background checks to emergency incidents requiring immediate action. For example, many office buildings require guests and clients to have prior authorization and clearance upon entering the building. Some buildings don't require this service. What we do is provide comprehensive security protocols to tackle the common issues related to your building, working in coordination with tenants to produce a system that accomodates all. Most tenants are pleased with these measures, however when it is one of their own clients, they can get upset if there is a delay due to security protocol.
Team Training & Selection Process
The last thing a tenant wants is for their clients or employees to feel unwelcome or treated badly by building staff. The delicate and unique nature of office building security requires officers with outstanding public relations expertise. Our rigorous selection process entails selecting officers with the correct attitude and temperamant to perform specialized training on concierge services, access control operations and building patrols. Security personnel serve not only as protectors but as the buildings public ambassadors, acting as a friendly face for the office.
Having a designated full-time manager at the office helps streamline operations between tenants, property managers, visitors and the security team. Managers bring unmatched experience to the building and have the power to make informed decisions in an efficient manner. By coordinating with the aforementioned groups to generate a comprehensive security plan, brand reputation, visitor safety and operational efficiency can be tackled with ease.
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Please be sure to provide the name of your management company or building so that we can present to you a unique proposal outlining your security concerns.
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