Visitors and employees require a sense of security in your buildings; to feel safe from incidents, crime or harassment. With trained officers on-site, the challenges involved in the smooth operation of an office facility can be tackled with success.
⁍ Do you have vagrants that go in recycle storage areas, or dumpsters?
⁍ Do you have vehicles that have been parked for an extended period of time?
⁍ Does your property require verifying, badging and directing guests?
⁍ Does your property require parking passes and permits?
⁍ Has your property been victim to vandalism or graffiti?
⁍ Do you have guests who create issues over simple inconveniences?
⁍ Do any guests or employees need help to their car?
If you answered yes to any of the above questions, our team can help you combat these issues by putting effective strategies in place with trained officers.
⁍ Patrol every floor, check every door and guarantee the building is protected
⁍ Employ exterior and interior perimeter checks with vigilance and security cognizance
⁍ Integrate quickly into your CCTV system and safety panels
⁍ Enforce your access control policies - direct, assist or escort employees and guests
⁍ Compile daily 24-hour monitor information sent in electronic form to management
Security breaches can cause tremendous difficulties for businesses and property managers. Clients, tenants, maintenance crews and management all need efficient and authorized access to the building. To minimize vacancies, provide stellar customer service and protect the building, property managers need the right combination of security, public relations and industry expertise.
Office building security should have procedures, developed in coordination with property managers, to tackle every conceivable situation, from authorized access requiring background checks to emergency incidents requiring immediate action. For example, many office buildings require guests and clients to have prior authorization and clearance upon entering the building. Some buildings don't require this service. What we do is provide comprehensive security protocols to tackle the common issues related to your building, working in coordination with tenants to produce a system that accomodates all. Most tenants are pleased with these measures, however when it is one of their own clients, they can get upset if there is a delay due to security protocol.
Team Training & Selection Process
The last thing a tenant wants is for their clients or employees to feel unwelcome or treated badly by building staff. The delicate and unique nature of office building security requires officers with outstanding public relations expertise. Our rigorous selection process entails selecting officers with the correct attitude and temperamant to perform specialized training on concierge services, access control operations and building patrols. Security personnel serve not only as protectors but as the buildings public ambassadors, acting as a friendly face for the office.
Having a designated full-time manager at the office helps streamline operations between tenants, property managers, visitors and the security team. Managers bring unmatched experience to the building and have the power to make informed decisions in an efficient manner. By coordinating with the aforementioned groups to generate a comprehensive security plan, brand reputation, visitor safety and operational efficiency can be tackled with ease.
While controlled access and directories may be easy to use, having a dedicated lobby ambassador is more efficient. Lobby ambassadors can verify, direct, register and properly badge visitors as they enter, granting authorized access, maintaining visitor logs and serving as the eyes and ears of the lobby. They are the foremost and penultimate face your visitors will see when entering or leaving the premises, and possess a congenial attitude that makes every visitor want to return.
As part of a security presence in the building, guards can provide conceirge services to guests and employees in and aorund the property. They can provide security escorts for clients, guests or tenants. They can assist tenants and management with just about anything they might need within the legal bounds of a security service. Valet services can be performed as well as other unique building functions customized for the building.
Regardless of how safe you think your office may be, people will always find ways around the layout. One way to quell potential intruders is with trained patrol guards. These officers can take periodic patrols throughout the property on-foot or make rounds in a marked vehicle. Multiple randomized patrol routes are developed with management representatives to attain the peak risk hours and times of common violations.
For some buildings, extra security checks may be required upon entrance and exit by management or companies. Access screening officers can provide inspection services, from bag checks to metal detectors, to make sure no unauthorized items are entering or leaving your building. Face-masks can be enforced at the entry-ways to confirm a safe work atmosphere for employees and guests, as well as comprehensive COVID-19 screening solutions and best practices.