Security teams should have procedures, developed in coordination with representatives from the community, to tackle every conceivable situation, from authorized access requiring background checks to emergency incidents requiring immediate action. For example, many residential communities require guests and vendors to have prior authorization and clearance upon entering the grounds. Most residents are pleased with these measures, however when it is one of their own guests or maintenance crews, they can get upset if there is a delay due to security protocol.
Team Training & Selection Process
The delicate and unique nature of residential security requires officers with outstanding public relations expertise. Our rigorous selection process entails selecting officers with the correct attitude and temperamant to perform specialized training on homeowner relations, security gate-house operations and community patrols to provide the best residential security guards. Security personnel serve not only as protectors but as community public ambassadors acting as a friendly face for the community.
Having a designated full-time manager at the community helps streamline operations between homeowners, property managers, vendors and the security team. Managers bring unmatched experience in residential communities and have the power to make informed decisions in an efficient fashion.
Residential security guards act as both guardians and courteous faces for the community. The open atmosphere produces access screening challenges as personnel decide whether to grant entry or not. Because of this, personnel must implement procedures firmly and kindly. Although this thoroughness may not please all residents, at all times, residents are satisfied knowing their community is safe regardless of the few additional logisitcs.
If you are interested in getting security guards for gated communities or residential buildings in California, or if you are looking to move into a community but they don't have security personnel, contact us.
We can provide you with information to present to your community representatives and HOA boards. We can also come out and explain the benefits to managing boards or property management of having an active security presence protecting the community.
Fill out the form below to receive rates or more information on how to protect your community.
Fill out the fields on the right for more information on how to best protect your unique community.
Please be sure to provide the name of your community or building, or the name of the property management company.
Thank you for your interest in Safety Zone Security, Inc.