⁍ Luxury Condominium Developments
⁍ High-Rise Buildings
⁍ Gated Communities
⁍ Nursing Homes
⁍ Section 8 Housing Complex
⁍ Apartment Complexes
⁍ Private Residences
⁍ Vacation Watch
Security teams should have procedures, developed in coordination with representatives from the community, to tackle every conceivable situation, from authorized access requiring background checks to emergency incidents requiring immediate action. For example, many residential communities require guests and vendors to have prior authorization and clearance upon entering the grounds. Most residents are pleased with these measures, however when it is one of their own guests or maintenance crews, they can get upset if there is a delay due to security protocol.
Team Training & Selection Process
The delicate and unique nature of residential security requires officers with outstanding public relations expertise. Our rigorous selection process entails selecting officers with the correct attitude and temperamant to perform specialized training on homeowner relations, security gate-house operations and community patrols to provide the best residential security guards. Security personnel serve not only as protectors but as community public ambassadors acting as a friendly face for the community.
Having a designated full-time manager at the community helps streamline operations between homeowners, property managers, vendors and the security team. Managers bring unmatched experience in residential communities and have the power to make informed decisions in an efficient fashion.
Residential security guards act as both guardians and courteous faces for the community. The open atmosphere produces access screening challenges as personnel decide whether to grant entry or not. Because of this, personnel must implement procedures firmly and kindly. Although this thoroughness may not please all residents, at all times, residents are satisfied knowing their community is safe regardless of the few additional logisitcs.